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Customer Q&A
Why Would I use The Trade Hub Direct Marketplace As A Customer ?
The Trade Hub Direct Marketplace is an online platform that connects customers and tradespeople with local independent suppliers in the UK construction industry. It allows users to search for and purchase materials and tools, hire plant and machinery find local deals and buy directly from suppliers saving time and money.
How can I use the Trade Hub Direct Marketplace?
To use the Trade Hub Direct Marketplace, create an account. Once you have an account, you can search for products by keyword or category, and then purchase them directly from the supplier or sell directly on our platform using your own dashboard.
What types of products can I find on the Trade Hub Direct Marketplace?
The Trade Hub Direct Marketplace offers a wide range of products related to the UK construction industry, from hand tools to materials such as bricks, cement, and insulation, you will also be able hire plant and machinery skips and book tradespeople for any service required.
How do I know that the products on the Trade Hub Direct Marketplace are high-quality?
Trade Hub Direct only work with trusted suppliers who are committed to providing high-quality products. Before being approved to sell on the platform, suppliers must undergo a vetting process to ensure that their products meet certain standards.
How does the Trade Hub Direct Marketplace handle payment and delivery?
When you make a purchase on the Trade Hub Direct Marketplace, payment is handled securely through the platform. Once payment is received, the supplier will arrange for delivery of the product directly to you.
What benefits does the Trade Hub Direct Marketplace offer compared to other options?
The Trade Hub Direct Marketplace offers several benefits to customers, tradespeople & companies by giving access to a wide range of products from trusted suppliers all on one platform with competitive pricing and a seamless purchasing process. Additionally, because the platform connects users directly with suppliers, there are no middlemen involved, which can result in lower prices and faster delivery times.Trade Hub Direct incorporates powerfull features like geolocation to local stores , the ability to earn trade credits through the site,build a quote for various different projects straight to the supplier and many many more features that the platform is equipped with. In addition you will be equipped with all the necessary functionalities to facilitate a smooth and efficient buying process.
Supplier Q&A
How can I use the Trade Hub Direct Marketplace As An Independent Supplier?
To use the Trade Hub Direct Marketplace as an independent supplier, you must first create an account on the platform. Once your account is verified, you can list your products for sale and manage your inventory and orders through the platform.
complete pre launch sign up at the bottom of this page and a member of our team will be in contact.
Is There A Customer Support Team Available To Help Me If I Have Any Issues With My Order Or The Platform?
Yes, the Trade Hub Direct Marketplace has a customer support team available to assist users with any issues or questions they may have. Users can reach out to the support team through the platform’s contact page or by email, and a representative will respond as soon as possible to help resolve the issue.there is also live chat on the platform and also a contact number available in opening hours.
What types of products can I sell on the Trade Hub Direct Marketplace?
The Trade Hub Direct Marketplace allows independent suppliers to sell a wide range of products related to the UK construction industry, including materials such as bricks, cement, and insulation, as well as tools like saws, drills, and hammers.
The platform also has a feature which allows bookable products such as hiring of plant and machinery , skips & access equipment.
How does the Trade Hub Direct Marketplace handle payment and delivery?
When a customer or trade professional makes a purchase on the Trade Hub Direct Marketplace, payment is handled securely through the platform. Once payment is received, the independent supplier is responsible for arranging delivery of the product directly to the customer.
This is held in the suppliers Trade Hub Direct account and can be withdrawn excluding the sales fee at suppliers request.
What benefits does the Trade Hub Direct Marketplace offer to independent suppliers?
The Trade Hub Direct Marketplace offers several benefits to independent suppliers, including access to a large customer base, the ability to sell products directly to users without the need for intermediaries, and a simple and efficient platform for managing inventory and orders. The use of all the plugin features of Dokan Business Pro ensures that the platform is equipped with all the necessary functionalities to facilitate a smooth and efficient buying and selling process.
How does the Trade Hub Direct Marketplace ensure the quality of the products sold by independent suppliers?
Before being approved to sell on the Trade Hub Direct Marketplace, independent suppliers must undergo a vetting process to ensure that their products meet certain standards. Additionally, the platform allows customers and trade professionals to leave reviews and ratings, which can help to promote high-quality products and suppliers.