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How verification works

We never show a check as "verified" unless it has a record behind it.

The process

  1. A business uploads evidence (e.g. insurance certificate, ID, company registration).
  2. The check shows as Pending while a THD reviewer looks at it.
  3. The reviewer marks it Verified (with an expiry date), Rejected or Requires action and records notes.
  4. When a check passes its expiry date it automatically shows as Expired and the badge disappears.

Prototype note: evidence upload is not connected to secure file storage yet — the prototype records a reference only. Real identity checks would use a third-party provider (REQUIRES EXTERNAL API) and need legal review.

What each badge means

Identity Verified
Valid for a set period after approval.
Business Verified
Valid for a set period after approval.
Insurance Verified
Valid for a set period after approval.
Qualifications Verified
Valid for a set period after approval.
VAT Registered
Valid for a set period after approval.
Trade Verified
Valid for a set period after approval.
THD Verified Supplier
Valid for a set period after approval.

What verification does not mean

THD verification is not a guarantee of workmanship. Always agree scope and price in writing and check credentials relevant to your job.