Privacy notice
Version 1 · last updated 7 Nov 2026
Privacy notice
Trade Hub Direct Ltd (company no. 10914790, registered in England and Wales; VAT no. GB359770452) is the data controller for this website. Registered office: Office Suite 2 Fort Bridgewood, Maidstone Road, Rochester, Kent, ME1 3DQ.
What we collect
Account details, job descriptions and postcodes, messages, orders, course bookings, business documents submitted for verification, and first-party usage events (for example searches).
Why we use it
To run the marketplace, match jobs to trades, process orders and bookings, prevent fraud and, only with your consent, send marketing.
Recent-activity notices
Public pages may show short notices such as "Sarah from Maidstone just bought…". These show only a customer's first name and town, never a surname, address, postcode or amount.
Your UK GDPR rights
You can ask to access, correct, delete, restrict, move or object to our use of your data. Logged-in users can download their data and request deletion from Account settings.
Who we share data with
Payment, email and hosting providers acting on our instructions, and the other party to a job, order or booking, to the extent needed to complete it.
Contact
Contact us through the Help Centre and we will respond within one month.